FAQ's

FAQ; Frequently asked questions; 

Q1: How to place an order?

·         Choose any collection that you wish to order

·         Once you have selected the desired article, kindly select your size and click ‘ADD TO BAG’ on the product page.

·         Review the items in your shopping cart by clicking the icon at the top of the page.

·         Click on ‘CHECK OUT’ to complete your order.

Q2: Where is the Size Guide?

·         Size charts are available for every article.

·         If you have any further quires, please feel free to contact us through our Instagram page or WhatsApp number. 

 Q3: Do we Take customizations?

·         Yes, we do take customizations according to your measurements, but only through our Instagram page.

Q4: Do we ship internationally?

·         Yes, we ship worldwide. Shipping charges vary according to the required location.

Q5: How do I return or change any item?

·         At Ramsha Sami, we are committed to providing the highest quality workmanship. Whilst we hope you are delighted with your order; we do not offer any return or exchange under normal conditions.

Q6: What payment method is accepted by Ramsha Sami and is it safe to use my credit card?

·        We accept all Visa, MasterCard. All payments are processed through a secure checkout system provided. Your payment will get through, To ensure that you don't experience any delays to your order, please make sure all your details are entered correctly.